Chapter 4

This chapter talked about delivering information in a usable fashion. Of course the first thing that they talk about is audience. They talk about how important it is to know your audience in order to deliver information that they can use. The next part that they talked about was figuring out the document's purpose. I found this an interesting tip because I had never thought about writing something without first knowing the purpose of the document. Obviously figuring out the purpose of the document is very important before you can begin writing. There are other important factors to consider that I would never have thought of. For example, the budget is something that as a college student I have not really had to think about when writing. They also make a good point in anticipating possible problems with the document and how things may get misinterpreted. I know that it is easy to read your own writing and think that it makes perfect sense, but it is important to reread the document after stepping away from it. By taking a short break from the document before rereading it, you get to read it with a fresh mind and are more likely to read it from an outsider perspective.